New Google accounts may only get 5GB free storage — unless you link a phone number

Google is now offering only 5GB of free storage for new accounts unless users link and verify a phone number, a change confirmed through user reports and support page updates.

Multiple users on Reddit and other platforms have observed that creating a new Google account no longer guarantees the previous 15GB of free storage. Instead, they are prompted or required to link and verify a phone number to access the full 15GB. Google attributes this change to ensuring “storage is added only once per person,” according to their statements.

Additionally, Google’s support documentation has been updated, with the language shifting from promising “15 GB” to “up to 15 GB,” implying a possible reduction or conditional offering. Archived versions of the support page show that the wording changed between February 4 and March 23, 2024. Some users report they can still access 15GB without linking a phone, but these cases appear to be exceptions, such as signing up on Android devices without SIM cards. Google has not officially confirmed whether this is a temporary test or a permanent policy change.

Why It Matters

This development matters because it signals a potential tightening of Google’s free storage offerings, which could impact millions of users relying on free Google Drive space. For new users, the requirement to link and verify a phone number may act as a barrier or privacy concern. For Google, this move could be a strategic effort to increase phone number verifications, which can enhance account security and enable targeted services.

Background

Google has historically offered 15GB of free storage for new accounts, shared across Drive, Gmail, and Photos. Recent reports and support page updates suggest a shift towards more restrictive storage policies, possibly driven by increased storage costs or a desire to encourage paid plans. The change was first flagged by Reddit users and reported by tech news outlets like 9to5Google. It is unclear whether this is an A/B test or a broader rollout, and Google has not issued a formal statement explaining the change.

“Google appears to be altering the deal on free storage for new accounts, now offering only 5GB unless you link a phone number.”

— Reddit user u/sungusungu

“Google’s support page now states ‘up to 15 GB’ instead of a guaranteed 15 GB for new accounts, indicating a possible policy shift.”

— 9to5Google

What Remains Unclear

It is not yet clear whether this change is permanent or a temporary test. Google has not officially commented on the policy shift, and some users still report accessing 15GB without linking a phone number. The full scope and future implications remain uncertain.

What’s Next

Google is expected to clarify its storage policy in the coming weeks. Monitoring official communications and support pages will be essential to determine if the 5GB limit becomes standard for all new accounts or if exceptions persist. Users should watch for updates on account creation procedures and storage offerings.

Key Questions

Will existing Google accounts be affected by this change?

No, current accounts with existing storage allocations are not affected. The change applies only to new account sign-ups.

Can I still get 15GB of free storage without linking a phone number?

Some users report they can, especially if they sign up on Android devices without a SIM card, but this appears to be an exception rather than the rule. Google has not confirmed if this will continue.

Is linking a phone number mandatory for all new Google accounts now?

It is not confirmed for all accounts, but most new account creations now prompt or require phone verification to access the full 15GB of free storage.

Why is Google making this change?

Google has not officially explained the reason, but speculation suggests it aims to limit free storage to reduce costs or increase account security through phone verification.