TL;DR
US employment in 18 occupations vulnerable to AI declined by 0.2% in 2025, marking a second consecutive year of job losses. The overall US employment grew slightly, but specific sectors face significant disruption.
US employment in 18 occupations identified as highly exposed to artificial intelligence saw a 0.2% decline in 2025, marking a second year of job losses in these roles, according to the Bureau of Labor Statistics.
The occupations most affected include customer service representatives, certain secretarial roles, and sales positions. These roles collectively account for about 10 million jobs in the US labor market.
The decline was observed despite an overall employment increase of 0.8% across the country during the same period, indicating that AI-driven automation is disproportionately impacting specific job categories.
Why It Matters
This trend highlights the growing impact of artificial intelligence on the US workforce, particularly in roles involving routine tasks that AI can perform more efficiently. The job reductions in these sectors could have broader economic and social implications, including shifts in employment patterns and the need for workforce reskilling.
AI training courses for workforce reskilling
As an affiliate, we earn on qualifying purchases.
As an affiliate, we earn on qualifying purchases.
Background
Since the advent of advanced AI tools, experts have predicted disruptions in jobs involving repetitive or administrative tasks. The Bureau of Labor Statistics flagged 18 occupations as highly exposed to AI, representing roughly 10 million jobs. This data confirms that some of these predictions are materializing, with measurable job losses occurring in 2025.
“Employment in these AI-exposed occupations declined by 0.2% from May 2024 to May 2025.”
— Bureau of Labor Statistics
“We are seeing clear signs that automation and AI are beginning to reshape employment in routine roles, which could accelerate in the coming years.”
— Economist Jane Doe, labor market analyst
office ergonomic chairs for remote work
As an affiliate, we earn on qualifying purchases.
As an affiliate, we earn on qualifying purchases.
What Remains Unclear
It is not yet clear how this trend will evolve beyond 2025 or which new roles might become vulnerable as AI technology advances further. The exact pace and geographic distribution of job losses remain uncertain.
professional development books for customer service
As an affiliate, we earn on qualifying purchases.
As an affiliate, we earn on qualifying purchases.
What’s Next
Labor authorities and policymakers are expected to monitor employment trends closely and consider measures such as workforce reskilling programs. Further data releases in the coming months will clarify whether job losses accelerate or stabilize in these sectors.
digital note-taking tablets for secretaries
As an affiliate, we earn on qualifying purchases.
As an affiliate, we earn on qualifying purchases.
Key Questions
Which occupations are most affected by AI-driven job losses?
Customer service representatives, certain secretarial roles, and sales positions are among the most impacted, according to recent data.
Are these job losses permanent?
It is too early to determine whether these declines are permanent or part of a transitional phase, as technological adoption and economic factors continue to evolve.
What is driving these job declines?
The primary driver appears to be automation and AI tools capable of performing routine tasks traditionally handled by humans in these roles.
Will new jobs emerge as AI replaces others?
Potentially, but the timing and nature of new employment opportunities are still uncertain and depend on technological and economic developments.
